Samantha has experience across operations, client support, administration, marketing, and customer service. She currently supports Root Down Land and its related businesses, where she manages client communication, appointment scheduling, onboarding, CRM pipelines, transaction workflows, contract follow-ups, and internal processes.
Her background also includes healthcare customer support, where she managed member records, document interactions, update account information, and handle service requests. She has also supported email campaigns, newsletters, creative design, social media content and scheduling, webinar promotions, events planning and coordination.
She has worked with tools such as GoHighLevel, Claude, Google Calendar, Calendly, Zoom, Canva, Meta Business Suite, and Google Workspace.
Samantha is organised and communicates warmly and professionally. She is comfortable working directly with clients while also supporting marketing, social media, email, and administrative tasks.